Frequently Asked Questions

We really welcome your calls and emails, but realize that sometimes there are common questions you are wondering about. If we did not answer your question, feel free to email or call. Here are some of the more common questions we get:

The general answer is to minimize debris on your wood floors such as dirt and dust and avoid applying excessive moisture. There are many cleaning products on the market that promise a result, but ultimately your best result is to use a cleaner that is recommended by the finish or wood flooring manufacturer that was used on your project. The key is to avoid products that leave excess residue or contain silicone, which prevents adhesion during maintenance coat procedures.

The duration depends a lot on the scope of your project, but an average residential wood floor refinishing project lasts for about 4-5 days. If you have stairs to be sanded or require special color treatments, then the required time will increase. To install wood flooring in your home, the project scope can involve more preparation and planning. Large installation projects with site finished wood flooring tend to require 6-10 days for completion. Though the number of days can vary, we prefer that you be away mostly during the most critical phase, which entails finish application. Despite what finish we use, we really prefer you not be exposed to any smells from finish or open doors and windows that can create aberrant air currents and jeopardize our quality.

Wood flooring is hygroscopic as we mentioned in the installation page. The important fact is that wood loses moisture faster than it gains it. This means that if you are in the winter season and experiencing a more aggressive heating season, you will dry out the floor, but that moisture should return to the floor in the spring. Small gaps (dime thickness) should not alarm you because they are normal. If you are going to have new flooring installed, then you should consider that there are factors that influence seasonal movement: wood species, board width, and the cut of the wood. Wider boards are more influenced by moisture change and require more thorough project planning. We can help you understand the whole science of things, so plan your project questions and then let’s talk.