Phone510.275.3780

We really welcome your calls and emails, but realize that sometimes there are common questions you are wondering about. If we did not answer your question, feel free to email or call. Here are some of the more common questions we get:

How Do I Maintain my Wood Floors After You are done?

The general answer is to minimize debris on your wood floors such as dirt and dust and avoid applying excessive moisture. There are many cleaning products on the market that promise a result, but ultimately your best result is to use a cleaner that is recommended by the finish or wood flooring manufacturer that was used on your project. The key is to avoid products that leave excess residue or contain silicone, which prevents adhesion during maintenance coat procedures.

How Long Does A Project Take?

The duration depends a lot on the scope of your project, but an average residential wood floor refinishing project lasts for about 4-5 days. If you have stairs to be sanded or require special color treatments, then the required time will increase. To install wood flooring in your home, the project scope can involve more preparation and planning. Large installation projects with site finished wood flooring tend to require 6-10 days for completion. Though the number of days can vary, we prefer that you be away mostly during the most critical phase, which entails finish application. Despite what finish we use, we really prefer you not be exposed to any smells from finish or open doors and windows that can create aberrant air currents and jeopardize our quality. 

What About Warranties?

For our projects, we provide a warranty of workmanship. It is difficult to provide an actual wear through warranty for our finish application because we cannot guarantee how people will maintain their floor. In fact, if you review most of the warranties with factory-finished floors that are “X year finish warranty” and then read the print warranty, you’ll find out they warrant nothing but a structural floor failure, which is very rare if it does happen and when it does you did something wrong to void the warranty. There are many loopholes, including clauses that exclude excessive use and abuse, finish wear and more. Most warranties are basically marketing speak, and we prefer to cut to the heart of the matter and let you know that we will be here for you to ensure you are not left “high and dry”. Our clients have no floor cupping, shrinking or buckling and Avi is always around even after the final payment had cleared the bank.

What kind of movement should I expect from my floors?

Wood flooring is hygroscopic as we mentioned in the installation page. The important fact is that wood loses moisture faster than it gains it. This means that if you are in the winter season and experiencing a more aggressive heating season, you will dry out the floor, but that moisture should return to the floor in the spring. Small gaps (dime thickness) should not alarm you because they are normal. If you are going to have new flooring installed, then you should consider that there are factors that influence seasonal movement: wood species, board width, and the cut of the wood. Wider boards are more influenced by moisture change and require more thorough project planning. We can help you understand the whole science of things, so plan your project questions and then let’s talk.

Why Should I Hire You?

The people who hire Avi’s Floors look for a straight answer, a decent product and a project done on time more than anything else. That is what we provide. We spend a lot of time talking before the project starts setting up expectations and working out the details, so that we don’t have any misunderstandings after we start work. We don’t have “extra line items” on every job. Your signed quote has a firm price which will not change once work starts. We operate a pretty efficient and small company regarding overhead, but we still have “legitimacy costs” like worker’s compensation, insurance, and bonding that contribute to our pricing. In order to facilitate our knowledge growth, we do participate in educational expos for our industry also. We consider these to be necessary and defining for wood flooring professionals in the San Francisco bay area.  Tell you what though, send us an email or call us and we’ll let you decide for yourself. If you want to do any preliminary research, then go ahead and check us out on Yelp, Houzz, Facebook…

You can trust us too, but go ahead and read our customer reviews and credentials: